Wednesday, February 27, 2008

Having Logon trouble? Could it be saved passwords?

Parents,

One of the things that you shouldn't do is say "yes" to the "Remember this password" screen that pops up. Since our passwords become encrypted as they are saved, the password many times is not remembered correctly and you will have logon problems. Here's some solutions you can use if this is already an issue for you. If it isn't - make sure you don't save the password at any time.


1) IE 6 remembers passwords until you go in to delete them.
In case anyone needs a way to stop it, this is how:
Tools-then,
Internet Options-then,
Content tab-then,
Auto Complete button.
Then you can uncheck the 'Usernames and Passwords on
forms'
and the button that says 'Clear Passwords'
To get rid of all the old passwords.
Or
2) For those of you that originally said "yes" to remember this password and are frustrated by how you now have to try at least twice to enter PowerTeacher, here is a way to fix that issue if you have Internet Explorer 6, possibly 7. Go to Tools at the top of your page, click on Internet Options. It should be open to have a General Tab as the first tab. On that page click on Passwords to delete saved passwords. Then click OK at the bottom. This should take the passwords out. When you type in your password again and the dialog box comes up, Do you want to remember this password, before you say NO, click in the box that says do not ask this question again, then say NO. This will stop that problem of having the encrypted password saved incorrectly.

Tuesday, February 19, 2008

ID and Password problems?

Sometimes it is difficult to determine if a certain character is the letter "O" or the number zero. If passwords contain a capital "I", it could look like a lowercase "L" or the number one. If you know of someone who is having difficulty with their username or password, please have them contact the school or Dr. Ellis. If the ID is too difficult it can be changed by Dr. Ellis.

Tuesday, February 5, 2008

PowerSchool Maintenance Scheduled for February 15-19

There will be a scheduled PowerSchool Maintenance from noon on February 15, 2008 to 8 a.m. on February 19, 2008. The program should be available for parent users for most of the time during the maintenance. If you find that you can not access the program, try again in a few hours during this time period. Thank you for your patience.

Information regarding the email notifications

When you sign onto your child's account, one of the icons at the top of the page is for "E-mail notifications." Once you click on that icon you will be given the opportunity to choose if you wish to have grades and assignments, attendance, teacher comments, school bulletins, or balance alerts sent to one or more email addresses. Please note that we do not use the balance alert function at this time.

You can choose to have the e-mails sent to you daily, once a week, once every two weeks, monthly or never. Whichever time frame you select, you will receive individual e-mails per subject. One of the most common misperceptions is that the e-mails are coming directly from the teachers. This is not so, the e-mails are being sent from the server based on your input. If the information provided needs a discussion or clarification from the teacher, using the reply feature in your e-mail client will not send the e-mail to the teacher. The e-mail will be replied back to the PowerSchool server.

If you need to correspond with the teacher regarding any information provided by the notifications, please either sign onto your child's PowerSchool account and click on the blue name link for the teacher or call the school for an appointment. It might be best to include the teachers' e-mail addresses in your e-mail address book for a quick and easy way to contact the teacher.